Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide when placing an order, contacting customer support, subscribing to updates, or interacting with our website.

• Name and contact information
• Billing and shipping details
• Email address
• Order information and purchase history
• Communication records with customer support
• Technical website usage information

2. How We Use Your Information

Information collected through our website may be used for the following purposes:

• Processing and fulfilling orders
• Providing customer support
• Sending order confirmations and updates
• Improving website performance and user experience
• Preventing fraud and unauthorized activity
• Complying with legal obligations

3. Payment Information

Payment information is processed using secure methods. We do not store sensitive banking credentials beyond what is necessary to process transactions and maintain order records.

Customers choosing cryptocurrency payments remain responsible for ensuring payment details are entered correctly before submission.

4. Cookies & Website Analytics

Our website may use cookies and similar technologies to improve functionality, remember preferences, analyze website performance, and enhance user experience.

• Essential website functionality
• Security and fraud prevention
• Performance monitoring
• User experience improvements

5. Data Security

We implement reasonable technical and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to maintain secure systems, no online transmission or storage method can be guaranteed to be completely secure.

6. Sharing of Information

We do not sell customer information to third parties.

Information may be shared only when necessary to:

• Process and deliver orders
• Provide customer support services
• Comply with legal obligations
• Protect our rights and website security

7. Email Communications

By placing an order or contacting us, you may receive emails related to:

• Order confirmations
• Payment instructions
• Shipping updates
• Tracking information
• Customer support communications

Customers are encouraged to regularly check their inbox and spam folder for important updates.

8. Data Retention

We retain information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our policies.

Retention periods may vary depending on applicable laws and business requirements.

9. Your Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including:

• Requesting access to your information
• Requesting corrections to inaccurate information
• Requesting deletion where legally permitted
• Objecting to certain processing activities
• Requesting data portability where applicable

10. Third-Party Services

Our website may contain links to third-party websites, services, or providers. We are not responsible for the privacy practices of external websites.

Users should review the privacy policies of any third-party services they choose to access.

11. Policy Updates

We reserve the right to modify or update this Privacy Policy at any time. Changes become effective upon publication on this page.

Continued use of the website after updates constitutes acceptance of the revised policy.

12. Contact Information

If you have questions regarding this Privacy Policy or the handling of your personal information, please contact our support team.

Email: Support@pharmaresearch.eu